Customer Service Hours:

Monday - Friday, 9 AM - 6 PM CST

Email: Info@dmhtoy.com

Address:

Street 1,Kunzhou Avenue, Bijiang Community, Beijiao Town, Shunde District, Foshan City, Guangdong Province

Social Media:

https://www.facebook.com/DMHTOY
https://www.youtube.com/@DMHTOY
https://www.tiktok.com/@dmhtoy
https://www.instagram.com/dmhtoy/

 

FAQs:

1. What payment methods do you accept?

We accept PayPal.

2. How long will it take to receive my order?

Delivery times vary depending on your location and the shipping method chosen. Typically, orders are processed within 3 business days. For more details, please visit our Shipping Policy page.

3. Can I track my order?

Yes, you will receive a tracking number once your order has been shipped. You can track your order on our Order Tracking page.

4. What is your return policy?

We offer a 30-day return policy for unused items in their original packaging. Please visit our Returns & Exchanges page for more details.

5. Do you offer international shipping?

Yes, we ship internationally. Shipping costs and delivery times may vary depending on your location. Please check our Shipping Policy for more information.

6. How can I contact customer service?

You can reach our customer service team via email at info@dmhtoy.com or by filling out our Contact Form.

7. Do you offer wholesale pricing?

Yes, we offer wholesale pricing for qualified businesses. Please contact us at sale@dmhtoy.com for more information.

8. Can I modify or cancel my order after it has been placed?

Orders cannot be modified or canceled once they have been processed. Please contact us immediately if you have any concerns.

9. How can I stay updated with your latest products and promotions?

Follow us on Facebook, Instagram to stay informed about our latest products, promotions, and events.

 

Feedback

At DMHTOY, we value your feedback and use it to continually improve our products and services. Please take a moment to share your thoughts with us.

 

How to Provide Feedback:

1. Product Reviews:

Have you recently purchased from us? Share your experience by leaving a product review on our product pages. Your reviews help other customers make informed decisions.

 

2. Contact Us Directly:

Have a specific comment or suggestion? Contact our customer support team at info@dmhtoy.com or fill out our [Contact Form]. We're here to listen and assist you.

 

3. Testimonials:

If you love our products, we'd love to feature your testimonial on our website! Send us your testimonial along with a photo (optional) to info@dmhtoy.com.

Why Your Feedback Matters:
At DMHTOY, we believe in continuous improvement based on customer feedback. Whether it's a suggestion for a new product, feedback on our service, or a comment on your shopping experience, we value every insight you share with us.

Thank you for helping us serve you better!

 

Contact Us:

If you have any further questions or concerns about our Returns and Exchanges policy, please contact our customer service team at info@dmhtoy.com.