Privacy Policy - DMHTOY

1. Introduction

At DMHTOY, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or interact with us in any way.

By using our website or services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services or provide any personal information to us.

2. Information We Collect

We collect personal information from you in the following ways:

a. Personal Information
When you register an account, place an order, or interact with our services, we may collect:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (processed through third-party secure payment gateways)

b. Non-Personal Information
We also collect non-personally identifiable information when you visit our website, such as:

• IP address
• Device information (e.g., browser type, operating system)
• Pages you visit on our website
• Date and time of your visit
• Referring website (if any)

This data helps us improve the functionality and experience of our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and complete your orders
• To communicate with you regarding your order or account (including order status, shipping updates, and customer support)
• To send promotional emails and newsletters (if you have subscribed)
• To improve our website, services, and customer experience
• To detect, prevent, and address fraud or security issues
• To comply with legal requirements and obligations

We may use non-personal information for analysis and reporting, such as monitoring website traffic, product performance, and trends to enhance our offerings.

4. How We Share Your Information

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, fulfilling orders, and processing payments.
• Legal Requirements: We may disclose your personal information if required by law, court order, or other legal processes, or if we believe in good faith that such action is necessary to comply with legal obligations or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

We ensure that all third-party service providers comply with appropriate data protection standards.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes using encryption for sensitive information and secure payment processing.

While we strive to protect your data, please note that no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing activities and preferences. Cookies are small text files stored on your device that help us enhance your website experience, such as remembering your login details and personal preferences.

You can manage or disable cookies through your browser settings, though some website features may not work as intended if cookies are disabled.

7. Your Rights and Control

You have the following rights with regard to your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You may update or correct any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: You can opt-out of receiving promotional emails and newsletters by following the "unsubscribe" instructions in any email we send you, or by contacting us directly.

To exercise any of these rights, please contact us at info@dmhtoy.com.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we discover that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Third-Party Links

Our website may contain links to other websites or services that are not operated by us. We are not responsible for the content, privacy practices, or policies of these third-party websites. We encourage you to read their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:

DMHTOY
Email: info@dmhtoy.com
Phone: +86-17688982030