About the item
- Brand: DMHTOY
- Material: PVC、ABS
- Age: 15 Years & Up
- SKU: 5101504
- Size: About 11cm(H)
Product Description
The package contains 9 random regular items. There is a chance to get a hidden item (probability 1:36)
Shopping Tips
About Authenticity
DMHTOY sells only officially licensed products. All packaging features genuine anti-counterfeit labels. Please purchase with confidence.
About the Product
Pendants, figurines, and blind boxes are not works of art. During the production process, some imperfections may occur, such as uneven dyeing, minor scratches, bubbles, odors, slightly asymmetrical straps, and small gaps at the joints. These are all normal. Perfection is not an issue and minor imperfections do not constitute quality issues. Returns or exchanges based on these minor flaws are not accepted.
About Packaging
All DMHTOY products are shipped brand new and unopened (opened packaging will be noted). We pack them meticulously (all products are packed in 5-layer cartons and bubble wrap). However, due to the bumps and bruises caused by the cartons during transportation, the outer packaging may be damaged by squeezing or cracking. This will not affect the product's performance.
How to Protect Your Rights
① Products that are not suitable for resale (unopened packaging) are eligible for free returns and exchanges within 14 days of purchase.
② Once the product has been opened (including the outer plastic seal), no returns or exchanges are accepted. If you encounter any problems, please contact us immediately for resolution.
Contact Customer Service
If you encounter any issues during your purchase, please contact DMHTOY Customer Service.
Service Hours:
Mon-Sat 9:30am-8:00pm
Sun 10:30am-6:00pm
During special periods such as holidays, customer service hours may be slightly adjust
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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